FAQs

Q?How can I pay for my journey?
A.

You can pay in advance or at the end of your journey. We prefer payment in cash (Sterling) but accept all major credit cards (a card processing fee will be added to the fare).

Q?Where do I meet my Driver at the Airport?
A.

Our Driver will meet you inside the the terminal with a greeting board with your name at the arrivals. This will cost an extra £10 & also includes 40 minutes waiting. Note; at some airports you may need to pay an additional charge for entering the drop-off & pickup point.

Q?We are not sure how long a journey will take, will you be able to advise us on the expected journey time?
A.

We will advise on expected journey times if requested. However, we cannot be bound by, or be liable for any missed flights/connections (including trains or buses) resulting from any advice given.

Depending on time of day & traffic:

  1. To Heathrow – 40 minutes
  2. To Gatwick – 1 hour
  3. To Luton – 20 minutes
  4. To Stansted – 1 hours
  5. To London City – 90 minutes
  6. To Southend – 2 hours
Q?How easy is it to book a car with you?
A.

Very easy! Either simply get your quote & book online

or

Call us on 01442 620 048

or

Our Email: bookings@hertfordshirechauffeurservices.com

Q?Can I pay by credit or debit card?
A.

Yes. You can use your credit or debit card to pay regardless or whether or not you have a PayPal account. Please expect an added fee for card processing set by the credit card issuer of 3.5%. We accept payments online.

Q?What type of vehicles do you have?
A.

We are a chauffeur service and as such operate Mercedes saloons.

Q?Can I get a VAT Invoice?
A.

Certainly, we are VAT registered and render an invoice for all our jobs.